Hospitality
Management Experts

We help unlock the hospitality business’s full potential and together with the owners, and partners, to drive profitability and achieve sustainable success.

Hospitality Management

Skills Development & Training

Isijula Business Enterprise

We Elevate & Enhance Hospitality Businesses

Who we are

About IBE

IBE is a professional hotel and property management company with a strong focus on empowerment and business development in the hospitality and tourism sector. With over a hundred years of direct collective hospitality and tourism experience, our leadership team is highly skilled and knowledgeable.

At Isijula Business Enterprise (IBE), we specialize in partnering with, servicing, and managing hotels, lodges, and small boutique hotels that seek professional expertise and business acumen to maximize profitability and reputation.

Our track record of success has made IBE the go-to company for entities in need of a turn around strategy or those who are aiming to grow and scale their business.

Services

Our Expertise &

Hospitality Management

Our hospitality management approach is built on close collaboration and partnership with our clients, ensuring alignment in purpose, approach, strategy, and resource utilization.

While we provide an exceptionally high standard of services to our partners, including but not limited to management, turn-around strategies, marketing, sales, and training and development, the ownership and control of the business remain with the third-party owner.

Our experienced IBE team, including the General Manager, Financial Controller, and Heads of Departments, assume full responsibility for operating the establishment and are committed to ensuring longterm skills development of staff within the business.

With our tailored strategies, whether for the launch of a new entity or a turnaround strategy for an existing establishment, we have developed a customized approach, that improves operations, drives sales and revenue growth, and enhances profitability based on their unique circumstances of each business.

Skills Development & Training

At Isijula Business Enterprise, we view skills development and training as a fundamental necessity for business success.

It is not a luxury but a crucial investment, especially in service-oriented sectors.

Our mantra is “When times are good, train. When times are tough, train even more.”

We believe continuous training is the key to unlocking the full potential of your employees and driving your business forward. As part of our management services, we provide comprehensive on-site training throughout our management term and actively look to uplift and drastically improve the overall skills within the organisation that we are working with.

Skills training and development is one of the secrets to our success in growing and turning around establishments that we work with.

We Provide Our Partners with

Strategic Leadership

Our skilled team of industry professionals provides strategic leadership, overseeing all aspects of the establisment’s operations to maximize performance and profitability.

Operational Excellence

Through meticulous attention to detail, efficient processes, and a commitment to delivering exceptional customer experiences, we ensure operational excellence that sets the establishment apart.

Revenue Optimization

Utilizing innovative strategies and revenue management techniques, we optimize the establishment’s revenue potential, driving growth and maximizing profitability.

Empowering Expertise

Through comprehensive skills development programs, we empower your employees with the expertise needed to excel in their roles, enhancing the overall performance of your business.

Excellence in Service

Our focused training in food and beverage, housekeeping, and reception and reservations skills ensures that your team delivers exceptional service, exceeding guest expectations and fostering customer loyalty.

Building Strong Teams

With our training in human resources and labor relations, we help you build strong, motivated teams that contribute to a positive work environment and drive business success.

Operations Management

Efficiently manage and optimize hotel operations to deliver exceptional guest experiences, streamline processes, and ensure compliance with industry standards.

Revenue & Sales

Maximize revenue and drive sales growth through strategic pricing, revenue management techniques, and targeted sales and marketing strategies.

Marketing & Promotion

Boost the hotel’s visibility and drive bookings through comprehensive marketing and promotion strategies, including digital marketing, web development, and expert social media management.

What you can get

Top Quality Expertise in Hospitality Management, Skills Development & Training, Marketing Services, Business Strategy, Finance, Mentorship, and Consulting .

Mission

Our Vision &

Our Vision

We aim to be the leader and distinguished provider of hospitality management and training services for boutique, mid-sized hotels, and lodges and to be recognized as a leading black-owned company in South African hospitality and tourism by 2030.

Our Mission

We are committed to achieving our vision through the strategic acquisition of new and existing boutique hotels, hotels, and lodge operations as well as the development of our own properties from the ground up. We will enter into management agreements with carefully selected properties whose owners share our vision and align with our strategy.

Values

Our Commitment &

We aim to be the premier provider of hospitality management and training for boutique hotels, midsized hotels, and lodges.

Recognized for our expertise and results in business, marketing, and hospitality management, we will build an innovative, steadily growing business with unwavering integrity.

Driven by passion, we will exceed guest expectations, while creating value and a brighter future as a leading black-owned company in South Africa.

Our values drive us to deliver outstanding service, foster a culture of excellence, and achieve sustainable growth and success.